Privacy Policy

State and Federal laws requires that health insurance companies provide their Insured Policyholders with a notice of the company's privacy practices. This notice describes how medical information about an Insured may be used and disclosed, and the legal rights of the Insured relating to their medical information. Personal data in our possession is maintained and used in ways that respect individual privacy. The Office educates its employees about the importance of protecting personal information and privacy, and only authorized employees have access to personal information. We will not sell, license or transfer personal information we gather from you.

The Reliance Standard Life Insurance group of companies recognizes that protecting the privacy and security of the personal information we obtain about our customers is an important responsibility. This Privacy Notice generally describes our policy about how we treat that information. This notice refers to the practices of the Reliance Standard Life Insurance Company.

Information we may obtain. Depending on the type of product or service that we are providing, we may obtain Customer Information, Financial Information and/or Health Information about you.  Customer Information includes identifying information such as your name, address, telephone number, Social Security number and demographic data about you. It also includes information about your transactions with us such as the type and value of the insurance products you own and the amount of premiums and fees that you pay to us.  Financial Information may include information about your income, assets, liabilities, and the type and value of other insurance that covers the insured person.  Health Information includes information about the insured persons health and medical history and your primary insurance company, HMO or PPO records.  Security of the information. We maintain physical, electronic and procedural safeguards that comply with Federal and State laws to protect all of the information we have obtained about you.  From whom we obtain information. We may obtain Customer Information, Financial Information and/or Health Information from any of the following sources:

  • Your application and related forms
  • Your insurance agent or broker
  • Your communications with us
  • Your employer
  • Your medical providers
  • Consumer reporting agencies
  • Your claim for benefits
  • Anyone you have authorized to provide information to us

What we do with the information we obtain. The Customer Information, Financial Information and Health Information (collectively referred to here as “Information”) which we obtain is used in order to provide our products and services to you, and may be used to evaluate your request for products or services, evaluate your claim for benefits and process your transactions with us. The Information may be disclosed to non-affiliated entities with whom we have contracted to perform certain business services for us. This may include entities which provide claims administration, underwriting, investigation, reinsurance, policyholder or other services to us or on our behalf. These companies are carefully selected, and are required by the terms of their contract with us to maintain the confidentiality of the Information. We may also disclose Information about you if you have authorized us to do so, or as otherwise permitted or required by law.

We do not disclose any nonpublic personal information about you to any non-affiliated company for marketing purposes or for any other purpose except as described in the previous paragraph.

Independent Sales Agents. Your policy may have been placed with ‘us’ (Reliance Standard Life Insurance Company or School Insurance of Florida) through an independent agent or broker ("Sales Agent"). Your Sales Agent may gather and retain Information about you. The use and protection of Information by your Sales Agent is your Sales Agent's responsibility, not ‘our’ responsibility. If you have questions about whether or how your Sales Agent uses or discloses such information, please contact your Sales Agent.

If you have questions regarding your privacy
please contact School Insurance of Florida.
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